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Smart Hands & Feet

On-site technical support for hardware installation, cabling, maintenance, and remote hands services to keep your data center and infrastructure running smoothly.

1,500+ Service Requests
50 States Covered
2hrs Avg Response Time
99.5% SLA Compliance
Our Services

On-Site Technical Support

Comprehensive on-site support services to manage your IT infrastructure with precision and efficiency.

Hardware Installation

Professional installation and configuration of servers, storage systems, networking equipment, and other IT infrastructure hardware.

Cabling & Patching

Structured cabling, fiber optic and copper patching, cable management, and labeling for organized and maintainable infrastructure.

Hardware Maintenance

Preventive and corrective maintenance for servers, storage arrays, networking devices, and other data center equipment.

Remote Hands Support

On-site technicians available to perform tasks on your behalf, including rebooting servers, checking hardware status, and replacing components.

Asset Management

Physical inventory tracking, asset tagging, equipment auditing, and lifecycle management for all IT hardware assets.

Decommissioning & Disposal

Secure decommissioning, data destruction, and environmentally responsible disposal of end-of-life IT equipment.

Why Choose Us

Key Features

What sets our Smart Hands & Feet services apart.

Nationwide Coverage

On-site support available across all 50 states with technicians located in major metropolitan areas and data center hubs.

Certified Technicians

All technicians are certified professionals with extensive experience in data center operations and hardware management.

Rapid Response Times

Average response time of under 2 hours for urgent requests, with flexible scheduling for planned maintenance activities.

Detailed Documentation

Comprehensive documentation of all service activities including asset verification, cabling diagrams, and maintenance logs.

Security & Compliance

Strict adherence to security protocols, background-checked technicians, and compliance with data center security requirements.

Flexible Engagement Models

On-demand, project-based, or ongoing support agreements tailored to your specific business needs and budget.

Nationwide Coverage

Our technicians are strategically located across the United States to provide rapid on-site support in all 50 states, including major cities and data center hubs.

New York Los Angeles Chicago Dallas Atlanta Washington DC Phoenix Denver Seattle Boston San Francisco Miami Austin Las Vegas Houston Philadelphia
Technologies

Hardware & Equipment Expertise

Our technicians are experienced with a wide range of hardware and equipment from leading vendors.

Server Hardware
Dell PowerEdge HP ProLiant IBM Cisco UCS Supermicro Lenovo ThinkSystem Oracle Fujitsu
Storage Systems
EMC NetApp Pure Storage Dell EMC HP 3PAR IBM Storage Hitachi
Networking Hardware
Cisco Juniper Palo Alto Fortinet Aruba Meraki F5 Arista
Cabling & Infrastructure
Fiber Optic Copper Cabling Patch Panels PDU UPS Systems Racks & Cabinets Cable Management
Client Hardware
Dell HP Lenovo Apple Mac Microsoft Surface Thin Clients
Security Equipment
Access Control CCTV Biometric Systems Badge Readers Security Sensors
Flexible Plans

Pricing Models

Choose the engagement model that best fits your organization's support needs.

On-Demand
$149/hour
No commitment required
  • Pay-as-you-go pricing
  • Rapid response times
  • All service types
  • Nationwide coverage
  • Detailed service reports
Get Started
Project-Based
Custom
Fixed scope projects
  • Dedicated project team
  • Fixed timeline & budget
  • Full project management
  • Post-project support
  • Detailed documentation
Get a Quote
Managed Support
$999/month
Ongoing support agreement
  • Dedicated support team
  • Priority response
  • Regular site visits
  • Asset management included
  • 24/7 on-call support
Get Started
"HashBang IT's Smart Hands & Feet service has been invaluable for our data center operations. Their technicians are professional, responsive, and always ready to assist. We've significantly reduced our on-site staffing requirements while maintaining excellent service levels."
— Jennifer Park
Data Center Manager, CloudNova Inc.

Need On-Site Support?

Let's discuss how HashBang IT's Smart Hands & Feet services can support your infrastructure.